Privacy Policy - TAP° Media House

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At TAP° Media House, we are committed to protecting your personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

1. Data We Collect

We collect the following personal data when you create an account, purchase our products, or interact with our website:

Identity Data: Full name, Email address.
Technical Data: IP address, Browser type, Operating system, and Login timestamps.
Transaction Data: Details of digital kits or services you have purchased (Note: payment details are handled securely by Razorpay and are not stored on our servers).
Usage Data: Information on how you use our tools and website, tracked via cookies and Meta Pixel (with your consent).

2. Purpose of Collection

We process your personal data strictly for the following purposes:

To provide and manage your account and purchased kits.
To process payments and deliver digital goods.
To monitor and log security events (such as login timestamps) to prevent fraud.
To improve our website performance and marketing efforts (subject to cookie consent).

3. Your Rights (DPDP Act)

Under the DPDP Act, you have the following rights as a Data Principal:

Right to Access: You can view your purchase history and account details in the "My Account" section.
Right to Correction: You can request corrections to inaccurate data.
Right to Erasure: You can permanently delete your account and personal data at any time via the "Delete Account" button in your account dashboard.
Right to Nominate: You may nominate an individual to exercise your rights in the event of your death or incapacity.

4. Data Storage and Security

Your data is securely stored using Google Firebase, which implements industry-standard security protocols. We retain your data only for as long as your account is active or as required by law.

5. Grievance Redressal

If you have any questions, concerns, or grievances regarding your personal data, you may contact our Grievance Officer:

Name: Data Protection Officer
Email: privacy@tapmediahouse.com
Response Time: We aim to resolve all grievances within 7 working days.