Privacy Policy

At TAP° Media House, we respect your privacy and process personal data in line with India’s Digital Personal Data Protection Act, 2023.

1. Information We Collect

Depending on how you use our website and services, we may collect:

• Account information: your name and email address.
• Purchase and support information: products or services purchased and messages you send us.
• Technical information: IP address, browser/device details and login times for security.
• Usage and cookie information: how you use the site. Analytics and advertising cookies are used only with your consent.
• Information you choose to submit: files, reviews, photos, video, voice recordings or other content you provide for a service.

Payment details are handled by our payment provider and are not stored on TAP servers.

2. How We Use It

• To create and manage your account and provide the services you request.
• To process purchases, provide support and respond to enquiries.
• To protect the website, prevent fraud and maintain security.
• To improve the website and measure marketing, where you have consented.
• To send marketing only where you have agreed; you can unsubscribe at any time.

3. Service Providers and Transfers

We use trusted providers for authentication, cloud hosting, payment processing, email/support, analytics and optional AI features. They receive only the information needed to perform their service. Some may process information outside India, subject to applicable safeguards.

When you use an AI feature, the text or files you submit are sent to the AI service to produce your result. Please do not submit another person’s personal data unless you are allowed to do so.

We do not sell your personal data.

4. Cookies

Strictly necessary cookies support sign-in and security. Analytics and advertising cookies are off by default and are used only after you accept them. You can change your choice at any time.

Change your cookie preferences →

5. Retention and Security

We keep personal data only for as long as needed to provide the service, meet legal obligations, resolve disputes or protect our legitimate interests. We use access controls, encrypted connections and security rules. No online service is completely secure.

6. Public Business Contact Data

For business outreach or lead products, we may use contact details that a business has published publicly. We do not bypass logins or paywalls. You can unsubscribe from our messages or ask us to delete your details by emailing contact@tapmediahouse.com.

7. Your Rights and Contact

Subject to applicable law, you may request access, correction or deletion of your personal data and withdraw consent where processing is based on consent. You may also nominate a person to exercise your rights where the law permits.

Contact our Grievance Officer at contact@tapmediahouse.com. We aim to respond within 7 working days.

This notice explains how TAP Media House FZE LLC (TAP° Media House) uses personal data in the UAE under the UAE Personal Data Protection Law. If you are in India, please use our India privacy policy.

1. Information We Collect

Depending on how you use our website and services, we may collect:

• Account information: your name and email address. We may ask for your date of birth only to confirm that you are 18 or over. Your password is handled by our authentication provider and is not visible to TAP.
• Contact, purchase and support information: messages and contact details you send us, the services you request, and related quotes, invoices or payment records.
• Content you choose to submit: files, screenshots, reviews, photos, video, voice recordings, Client Portal messages or links.
• Technical information: IP address, browser/device details and login times for security.
• Usage and cookie information: how you use the site. Analytics and advertising cookies are used only with your consent.

We do not take card or other online payments from UAE customers.

2. How We Use It

• To create and manage your account and provide the services you request.
• To answer enquiries, provide support and manage client work.
• To process orders and keep records required by law.
• To protect the website, prevent fraud and maintain security.
• To improve the website and measure marketing, where you have consented.
• To send marketing only where you have agreed; you can unsubscribe at any time.

We do not sell your personal data.

3. Service Providers and Transfers

We use trusted providers for authentication, cloud hosting, payment processing, email/support, analytics and optional AI features. They receive only the information needed to perform their service. Some may process information outside the UAE, including in India or the United States, subject to applicable safeguards.

When you use an AI feature, the text or files you submit are sent to the AI service to produce your result. We do not keep a copy of those AI inputs on our own servers. Please do not submit another person’s personal data unless you are allowed to do so.

We may also share information with professional advisers, project subcontractors, clients where necessary to deliver your project, or authorities where required by law.

4. Cookies

Strictly necessary cookies support sign-in, security and your preferences. Analytics and advertising cookies are off by default and are used only after you accept them. You can change your choice at any time.

Change your cookie preferences →

5. Retention and Security

We keep personal data only for as long as needed to provide the service, meet UAE legal obligations, resolve disputes or protect our legitimate interests. We use access controls, encrypted connections and security rules. No online service is completely secure.

6. Public Business Contact Data

For business outreach, we may use contact details that a business has published publicly. We do not bypass logins or paywalls. You can unsubscribe from our messages or ask us to delete your details by emailing contact@tapmediahouse.com or messaging us on WhatsApp.

7. Your Rights and Contact

Under applicable UAE law, you may request access, correction, deletion, restriction, portability or objection to certain uses of your personal data, and withdraw consent where processing is based on consent. We may ask you to confirm your identity.

Contact TAP Media House FZE LLC at contact@tapmediahouse.com or +971 52 897 4901. We aim to respond within 7 working days.